Success Tips For Salon Managers

Attention salon managers and salon owners: Here are some tips to help you become better at salon management...

• Keep organized. Nothing frustrates a salon owner than an unorganized manager. Get all of your main duties written down in a notepad. You can also use your computer or palm pilot (we prefer notepads). Check off the duties you've performed so you know exactly what need to be done next for that day.
  
  
• Set the tone. Salon managers are an extension of the salon owner. A good manager always backs up the salon owners plans and vision. If you waiver, the employee's waiver and mutiny is right around the corner. If you have a disagreement with your owner be upfront with the owner and do it in private.
  
• If your position is also sales orientated, be the leader. Show by example how to handle customers and sell them. The employees look up to salon managers, and mirror what they do. If you are not sales orientated and/or customer service savvy, your employees will be the same.
  
• Negativity. Do not be negative in front of the employees because they will feel like they can be negative as well, and this always filters over to being negative in front of customers.
  
• Gossip. Do not gossip in front of the employees about customers, life, or even the salon owner. You are the leader. Gossiping leads to negativity.
  
• Be on time. If salon managers are late, the employees will be late.
  
• Delegate. If you are finding yourself tackling a lot of the things that the employees are not doing, be sure to sit your employees down and explain their duties to them.
  
• Kid gloves. As you may have figured out, employees can be very sensitive and/or have strong personalities. If you need to point something out that is negative and they need to fix their problem, first point out one or two things they are doing well, and they guide them into their weaknesses. You may find this to be more productive.
  
• Be creative. Salon owners are always looking for new ideas and they should respect and reward you for an idea that is used successfully. Salon managers should be action takers and help the owner achieve their goals. A strong owner and manager make an exceptional team.
  
• Change. You should embrace change because owning a salon (or any business for that matter) requires one to face, embrace, and move forward with changes. And there are lots of changes. Since you are on the front lines, you need to help the salon owner handle changes in the salon.
  
• Hiring. Always be on the lookout for good employees. So when you are shopping or out and about, recruit people you found to be very helpful and sales orientated. Salon owners will love you for this, and they should reward you.
  
• Raises. Salon managers always want to make more money, right? If you want to make more money, do not simply ask the owner for a raise. Sell the owner on it. Outline your goals and make a deal that if you achieve the goals you agree upon, ask for a raise to be rewarded.
  
• Commission. Salon managers should have a commission structure for themselves and for their employees. This creates a more sales oriented atmosphere and spurs competition. If you are not on some sort of commission plan and you are sales orientated, sit the salon owner down and create a commission structure. You are sure to make more money for yourself and the salon.

Hopefully you find some of these tips helpful. We will be adding more so be sure to ad our site to your favorites folder :-)

© Copyright SalonProfitSystems.com.